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Return Policy: No refunds on paper, stickers, diecuts, magazines, holiday stamps or dies, Nuvo drops, Copic markers or clearance items. Store credit will be issued for all returns. Exchanges will only be offered on damaged or defective products. Returns must be unopened and returned within 30 days with your receipt.**** **** **** **** You may experience delayed delivery times once your order ships from Picture This due to the COVID-19 pandemic's impact on the USPS and other carriers.